Zephyr BVE-E36AS Installation Guide download pdf (Page 19)

Troubleshooting

TROUBLESHOOTING PROCEDURES FOR PYRAMID, TAMBURO AND TERAZZO

Issue Cause What to do

After installation,

the unit doesn’t

work.

1. The power source is not turned ON. 1. Make sure the circuit breaker and the unit’s

power is ON.

2. The power line and the cable locking connector is

not connecting properly.

2. Check the power connection with the unit is

connected properly.

3. The switch or control board wirings are

disconnected.

3. Make sure the wirings at the switch or control

board are connected properly.

4. The wires on control board or switch are loose. 4. Make sure the wires on the control board or

switch are connected properly.

5. The switch or control board is defective. 5. Change the switch or control board.

Light works, but

blower is not

turning.

1. The blower is defective, possible seized. 1. Change the blower.

2. The thermally protected system detects if the

blower is too hot to operate and shuts the blower

down.

2. The blower will function properly after the

thermally protected system cool down.

3. Damaged capacitor. 3. Change the capacitor.

4. The control board or blower switch is defective. 4. Change the control board or blower switch.

The unit is

vibrating.

1. The blower is not secure in place. 1. Tighten the blower in place.

2. Damaged blower wheel. 2. Change the blower wheel.

3. The hood is not secured in place. 3. Check the installation of the hood.

The unit is

whistling.

1. The ﬁ lter is not in the correct position. 1. Adjust the ﬁ lters until the whistling stops.

2. The duct pipe connections are not sealed or

connected properly.

2. Check the duct pipe connections to be sure all

connections are sealed properly.

The blower is

working, but the

lights are not.

1. Defective bulb. 1. Change the bulb.

2. The light bulb is loose. 2. Tighten the light bulb.

3. The light bulb plug is disconnected. 3. Connect the light bulb plug.

The hood is

not venting out

properly.

1. The hood might be hanging to high from the cook

top.

1. Adjust the distance between the cook top and

the bottom of the hood within 24” and 32”

range.

2. The wind from the opened windows or opened

doors in the surrounding area are affecting the

ventilation of the hood.

2. Close all the windows and doors to eliminate

the outside wind ﬂ ow.

3. Blockage in the duct opening or duct work. 3. Remove all the blocking from the duct work or

duct opening.

4. The direction of duct opening is against the wind. 4. Adjust the duct opening direction.

5. Using the wrong size of ducting. 5. Change the ducting to correct size.

Mesh Filter is

vibrating.

1. Mesh ﬁ lter is loose. 1. Make sure the metal clips in the handle are not

stuck. Or replace the mesh ﬁ lter.

2. Filter sping clip is broken. 2. Uninstall and reinstall ﬁ lter, push up on ﬁ lter

latch. Replace mesh ﬁ lter if needed.

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Zephyr BVE-E36AS Installation Guide Page 19

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